![]() ![]() Workaround export the important emails with bridge and an email client (-> email is not encrypted), delete and import them into Proton by using the bridge plus email client again. This devalues the custom domain functionality and makes it difficult for e.g small. Without a catch-all on my Plus Account I risk losing important messages from historical customers, family and services who are using old email addresses to my domain. ![]() Then it would also be advised to disable notifications for that folder. I have had my domain over 10 years and have used various email forwarders, aliases and mailboxes over that period for filtering purposes. The existing messages in address are encrypted with the key you want to receive emails with the catch all, it would encrypt your messages with the keys of the catch all address (e.g since you have messages left that were originally sent to which are still tied to its encryption key to keep them readable, you will need to remove these first. You need to create a filter that moves ALL the incoming mails that are not addressed to your actual mail address or addresses to a certain folder. ![]() This encryption key is used to encrypt (Proton) and decrypt (you) your messages. This isn‘t a bug, this is working as intended due to the encryption:Įach address you manually create, has a pair of encryption keys. But for some domains I didn't do this.ĭoes anyone know of a workaround without deleting these important emails? It'll be great if Proton could acknowledge this too.ĭesired behavior: When enabling catch-all, have the option to delete additional addresses without deleting emails associated with them. If I setup catch-all right from the start, then I have an unlimited number of addresses that I can receive email on, hence the catch-all. Since catch-all is active, I can still receive emails at these addresses any more, but I'm unable to delete them, which unnecessarily consumes my address quota. However, these emails are vital I just don't need to send emails from these additional addresses. The issue: To delete the extra addresses, I must first delete all associated emails. With catch-all now enabled, I want to delete the extra email addresses to free the available addresses n my quota, keeping only the primary address. Now activate catch-all for the custom domain. This process is simple to follow, but even after reaching out to Proton, they didn't acknowledge the problem.Īdd a custom domain without enabling catch-all right away.Ĭreate a few email addresses (e.g., emails at these addresses.
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